When it comes to your property, there may be a lot of questions that arise. One may be, do I need a property manager? Some people tend to be hesitant to hire a property manager for many reasons. One common one we hear is, “Will you be able to care for my property as much as I do?”
It may be hard to put your trust in another’s hand, but finding a great team to help can definitely make it a lot easier. Here are a few qualities to look for if you are seeking a trustworthy property management company.
Top Qualities to Look for in a Property Manager
Experience is key when looking for a trustworthy partner. Especially quality experience! One tip that helps determine their relationships with other property owners is through online review. Facebook and Google reviews are a great place to start. Another tip is to ask them about their experience. When interviewing a prospective company, ask probing questions. Some good ones include: How many properties have you managed? Can you tell me about some bad experiences and how you dealt with them? These types of questions give you a good insight into how they handle problems and exactly what time of experience they have.
In any business or personal relationship, great communication is an important component. I mean, after all, you want to be able to reach your property manager if any trouble does arise. A good communicator does not only affect you but will affect your tenants as well. You want your tenants to have as good of an experience as possible, and that starts with good communication all around.
Another aspect to look for is clear and concise verbal and written communication. This will reduce your chances of any confusion and will save you time dealing with disputes later down the road.
Professionalism comes in different shapes and styles. Being able to be calm, aggressive, negotiable, respectful, compelling, or ethical can be used to describe it and more. The main point is to find someone who knows how to deal with every situation accordingly. In real estate, you find yourself talking to many different types of people, being able to handle all those different types is what matters most.
In real estate and property management, there are many moving parts. Many times your property manager will have dozens of other properties on their plate. They may have three properties looking for tenants or four properties needing maintenance. It takes someone organized and someone who pays attention to detail in order to run those processes effectively and efficiently. When interviewing companies, ask about their organizational skills. How do they organize or how do they prioritize?
In any business, things are going to go wrong. The real question is, what do you do after? That is what makes the real difference. Finding a property management company that is flexible allows you to find someone who is going to go out of their way to make things happen. A landlord may not answer an email sent to them or maybe a tenant has not paid rent. A good management team will step up to the plate to assess these problems, even if they are not theirs.
All these qualities are things to look for when deciding on your next property manager. It is important to ask questions as to how exactly they embody these traits. One way to do this is to ask for specific examples or maybe reach out to past and current clients.
Here at Real Property Management Insight, we have over 30 years of experience and stories to help you understand the type of management firm we are. We want you to rely on professional expertise by avoiding the hassle and saving time!
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